Returns & Exchanges
Due to the perishable nature of our tinned seafood, we generally do not accept returns; however, we are committed to ensuring you are satisfied with your order and will replace any damaged or incorrect items immediately.
Inspect Your Tins
Upon arrival, please check your shipment for any signs of transit damage or missing items from your order.
Document the Issue
Take clear photos of the damaged packaging or incorrect product to help our team process your claim efficiently.
Contact Support
Email our customer service team within 14 days of delivery with your order number and the photos you captured.
Receive Resolution
Once reviewed, we will issue a full refund to your original payment method or ship out a replacement box at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing